Terms & Conditions
Terms and Conditions
The general terms and conditions apply to all sales and deliveries of products purchased by consumers in the Studio Freckles webshop operated by Studio Freckles, business registration number: 75051885, Rodeschuurderwegje 37, 3853 LR, Ermelo, Netherlands (hereinafter referred to as Studio Freckles or we). www.atelierforentine.nl is owned and managed by Studio Freckles.
Orders
Before placing your order, please carefully review your order, payment, delivery, and billing information. Shortly after placing your order, you will receive a receipt by email confirming that we have received your order. This receipt is not an order confirmation, and at that time, the order is not binding. A binding agreement between you and Studio Freckles is only established when we confirm by email that your order has been shipped. We reserve the right to not accept your order if, for example, we cannot obtain payment authorization, if there are shipping restrictions for a specific product, if the ordered product is out of stock or does not meet our quality standards and has been recalled, or if you do not meet the admission criteria set out in the Terms. We may also refuse to process and thus accept any transaction for any reason and at our own discretion. We are not liable to you or any third party for removing a product from the Website, whether or not the product has been sold; removing, testing, or editing material or content from the Website; refusing to process a transaction or reversing or suspending a transaction after processing has begun.
Order Cancellation
It is only possible to cancel your order if it has not yet been packed and shipped from our warehouse. If you wish to cancel an order, please contact us as soon as possible by email or phone. We reserve the right to refuse order cancellation if the order has already been packed by our warehouse.
Payments
You can pay via iDeal, Paypal, or with a credit card (Mastercard & Visa). Payment will be deducted from your account and settled upon shipment of your order by Studio Freckles. We take all reasonable measures to secure our website as can be expected from us. All credit card transactions on this website are processed through a secure online payment gateway that encrypts your card details in a secure hosting environment. Furthermore, we will take all reasonable measures within our power to secure your order and payment information, but we cannot be held liable for any loss you may suffer if a third party gains unauthorized access to the data you provide when visiting or ordering from the website.
Prices
The price of a product displayed on the webshop at the time of order acceptance will be honored, except in cases of errors, typos, etc. All prices are listed in EUR (or another currency you can select on our website), including VAT and other applicable sales taxes. Any customs fees and import duties imposed once the order reaches the destination country must be paid by the recipient of the order. Studio Freckles has no control over these charges and cannot predict them. Customs policies vary widely from country to country. You can contact your local customs office for more information. All orders are shipped from the Netherlands.
Discount codes cannot be applied to discounted items.
Shipping
We strive to ship orders placed before 15:00 on the same day. All products are shipped within 1-2 working days. During the sale, your order may take slightly longer. Delivery time and costs depend on the delivery service.
In the Netherlands
We offer free shipping on all orders in the Netherlands & Belgium from € 75,- PostNL 1-3 working days € 4.50 - € 6.95
In Europe
PostNL: 3 - 5 working days